Original topic:

Flip 5 getting off while folding after software upgrade

(Topic created on: 07-24-2025 09:21 AM)
91 Views
Ashlypjose
Beginner Level 4
Options
Galaxy F
Flip 5 getting off while folding after downloading some security patch.
4 Comments
BiRdMaN
Expert Level 5
Galaxy F
Send an error report along with log files to customer support through this members app and Samsung will add/fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊
hardikraoa
Active Level 4
Galaxy F
I've seen this before and it's not a software issue. Afaik the flex cable at the hinge is damaged. Try looking it up on YouTube
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy F
You're welcome to here.
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