Original topic:

Fast charging not working

(Topic created on: 06-24-2023 07:49 PM)
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sanit10
Active Level 3
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Galaxy F
my samsung f62 phone has suddenly stopped supporting fast charging
3 Comments
man0o0
Active Level 6
Galaxy F
First go to a service centre and clean the charging port if that didn't work you need to replace the charging port if your device is in under warranty you will get a free replacement if it's not a physical damage
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Galaxy F
1 check the cable by replacing with other cable and try changing charger too see if that's work if not shutdown phone then plug the charger see if 2 lightning symbol appear if it did ur fast charging working if not try cleaning charging port still not working disable the fast charging and restart the device and again enable fast charging
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support