Original topic:

F62 network problem

(Topic created on: 10-14-2021 01:10 AM)
298 Views
Ahmedali1560
Active Level 3
Options
Galaxy F
Recently I bought samsung galaxy f62 mobile, it is not showing vol lte  network  as I have also changed settings in connections. Please anyone help is it problem for everyone or for me only.
 I am thinking to return the mobile.
13 Comments
samfan91
Expert Level 1
Galaxy F
It's usual with Airtel, when switching to new mobile. Call Airtel customer care and and ask them to enable VoLTE for your new IMEI.

Alternatively open Airtel app, go to help section and select unable make calls. The app will run a diagnostic test and show your device registered for VoLTE or not. Then you can raise a compliment. If you're lazy to do all this just wait for a week VoLTE will be automatically enabled. Screenshot_20211010-123938_Airtel.jpg
GargD
Active Level 3
Galaxy F
#CarrierAggregationF62
Galaxy F
Try Contacting Airtel, They will activate Volte on your SIM
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...  

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support