Original topic:

F62 Worst network issues

(Topic created on: 08-15-2021 08:24 PM)
447 Views
KC-F62
Active Level 4
Options
Galaxy F
When will we get the next OS update ? With your untested OS updates all our F62 phones are facing many network issues. Since July upgrade we are facing serious network issues. I already went to service center and they installed the same dumb OS patch. They told that it can't be downgraded. Provided dumbstat logs to samsung team via error/ feedback section. Still they are asking for more logs. Atleast revert to old working patch. Thats the better thing you can do instead of CA or other experiments on our phones
12 Comments
Galaxy F
#CarrierAggregationF62
SD555
Active Level 4
Galaxy F
Same problems am facing my f62
Am already send feed back Samsung
Am going to service center but can't do anything.
Samsung doing nothing
And Samsung community admin doing only photo post offer launch event.
Sourav2611
Active Level 3
Galaxy F
Same problem after os update
Puru0708
Active Level 8
Galaxy F
Many M and F series are facing this problem.
onkF62BL
Active Level 1
Galaxy F
They don't give us support of CarreirAggregation ..
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support

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KC-F62
Active Level 4
Galaxy F
Please dont send the same default message to everyone.. if you read my post, i have already shared all the logs
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Renjilal
Active Level 1
Galaxy F
Please try samsung band selection app to address network issues. I was facing poor network after update the software but this app helped me to resolve the issue.
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KC-F62
Active Level 4
Galaxy F
I tried it. But it didn't helped me. Glad that atleast yours is working
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