Original topic:

F55 Camera Issue

(Topic created on: 09-10-2024 01:13 PM)
348 Views
soumajit_choco
Active Level 1
Options
Galaxy F

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Problem in middle camera


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Very irritating 


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Help me guys.

Recently, my new Galaxy F55 has been experiencing a Camera Issue. When I open the camera app for video recording, moisture automatically appears on the lens. What can i do now?
5 Comments
somanath_sahu
Active Level 8
Galaxy F
Go to service center
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goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy F

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues.

Galaxy device moisture issue: https://www.samsung.com/in/support/mobile-devices/moisture-handling-tips-for-mobile-phones/

In case the issue persists, please take your device to the nearest service centre for a physical inspection. You can locate your nearest service centre by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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Ekanshh__
Active Level 3
Galaxy F
It's not the problem with your unit but with mine too, this maybe because of the quality control that whenever the temperature around the device decreases the fog appears inside the camera lenses. Like if you keep your device backwards close to an air conditioner or keep the device in refrigerator for some minutes, the fog starts to appear on the lenses. That's common don't worry. Just get it enough close to flame and the fog will disappear. Personal experience🤡
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