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Original topic:

F23 Issues After Update 😡

(Topic created on: 09-25-2025 06:45 PM)
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Chirag47
Active Level 3
Options
Galaxy F
After the recent update, my Galaxy F23 has started facing a lot of problems. The battery drains very quickly, and the Wi-Fi disconnects automatically without any reason. The overall performance of the phone has become slow and laggy, and sometimes the notification panel even disappears. These issues were not there before the update, and now the phone feels frustrating to use. I request Samsung to please look into these problems and provide a fix in the next update as soon as possible.

1 Solution


Accepted Solutions
Solution
JustinBirbal
Active Level 2
Galaxy F
Turn Off the Extended RAM feature.....it will work wonders trust me.

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7 Comments
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy F
You're welcome to here.
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Nani_4
Active Level 4
Galaxy F
Bro, don’t waste your time. Samsung won’t do anything — troubleshooting, factory reset, sending logs, all useless. Their customer support just repeats the same “visit service center” story and R&D never even looks into it. They only charge 10k for a software-induced problem. It’s all a Samsung drama. Better to boycott them....!
eswark
Active Level 3
Galaxy F
That is the reason why I will neither buy a Scamsung phone nor recommend anyone to buy in future. Everyone should boycott 'Scamsung'.
Solution
JustinBirbal
Active Level 2
Galaxy F
Turn Off the Extended RAM feature.....it will work wonders trust me.
JustinBirbal
Active Level 2
Galaxy F
Just turn it off and restart your phone. This RAM plus feature slows down your phone and drains your battery. Plus you don't necessarily need this feature if you already have more than 6GB ram1758875649887.jpg