Original topic:

F23 5G : ⚠️ DO NOT UPDATE ANDROID 14 : BOOT LOOP ISSUE

(Topic created on: 01-15-2024 03:23 PM)
2670 Views
AJ17Here
Active Level 3
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Galaxy F
FREVOLUTIONARY UPDATE

Caution To F23 5G Samsung Galaxy Users: After Updating To Android 14, My Friend's Phone, Along With Several Others, Is Now Stuck In A Boot Loop. Numerous Cases On Twitter Report The Same Issue. Samsung Must Address And Rectify This Immediately. Customer Service Attributes It To A Motherboard Problem, Demanding A Costly Replacement. As Many Users Face This After Their One-Year Warranty Expires, It's Crucial For Samsung To Acknowledge And Resolve This Issue Promptly.

⚠️ F23 5G Users, Refrain From Updating To Android 14 To Avoid Potential Complications.

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Random Post With Similar Issue Found From Source : X (Formerly Twitter)


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FREVOLUTIONARY REVIEW After ANDROID 14 


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9 Comments
Galaxy F
I Update my F23 5G but dosen't have any issue like that.
It working well .
Galaxy F
You should Try connecting phone to pc and press key up volume and power button when phone off so to try to reset device .
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DALTOND
Active Level 2
Galaxy F
This is a common issue in samsung M series phones. I know atleast 3 such instances and all happened after warranty expiry and they are running OneUI 5.

Fortunately my F23 5G didn't have this problem till now.

But I think samsung should really investigate about this issue.
cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the issue could occur due to usage and various other factors, however, it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. we would request you share the job sheet number and contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support

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ARJUNB
Expert Level 3
Galaxy F
There is a thumb rule if you are updating your phone with the software inbuilt.

1. Always charge your phone 100 or 85
2. The network should be top-notch
3. There should not be a pause in your download
4. When the download from the server is on never use your phone for other work
5. Keep your phone at 10 min of display don't let it sleep
6. Touch wood 🪵 till date never faced any issues on any of the samsung products that I have purchased in the past.
cssamal
Beginner Level 2
Galaxy F
What is the solution for the boot issue after update to ui 6 14
cssamal
Beginner Level 2
Galaxy F
I upgraded my phone on 22nd geb now phone is crashing every minute
Galaxy F

My phone is also stuck at Boot after the update

jaat04
Active Level 1
Galaxy F
My phone is also stuck at Boot after the update