Firmware/Software updates push the device to peak performance, generating significant heat. That thermal stress can expose weak points in the OLED display—especially fragile internal connections—leading to permanent display lines. . . This isn’t normal wear and tear. It points to an underlying design or manufacturing flaw. . . Samsung has a responsibility to address such core issues. . Instead, they are choosing to deny accountability and shift the burden onto customers—asking them to pay for what is clearly a defect. That’s not just disappointing, it’s unacceptable. . . Multiple users reporting it after updates, yet Samsung continues to show negligence by shifting the cost onto customers instead of acknowledging the problem. . . In my case as well, the display issue appeared immediately after an official update, but it is still being treated as a chargeable repair since one goodwill support was already given. . . So Samsung’s solution is simple: 👉 Push update 👉 Screen gets line issue 👉 Say “out of warranty” 👉 Charge ₹12,000 from Customer . . What makes this worse? Posts exposing this issue mysteriously get removed once they start gaining high views and traction on Samsung Members. . . If Samsung spent half the effort fixing the issue instead of removing high-view posts, customers wouldn’t be this frustrated. . . Removing posts only after they gain attention makes it look less like moderation and more like damage control. Silencing genuine customer complaints will never erase the problem. . . Repeated Vertical Pink/Green Line Issue After Software Update - Galaxy S22+ . https://r2.community.samsung.com/t5/Galaxy-S/Green-Line-after-update/td-p/22087300?src=ShareByUserCM . . Beware-of-Updates 🚨 . https://r2.community.samsung.com/t5/Galaxy-S/Beware-of-Software-updates/td-p/22020455?src=ShareByUse...
As you have already coordinated with the service center team regarding your device issue, they have provided you with information after inspecting the device physically, as per Samsung guidelines. Please be assured that they have given you all the correct information regarding the repair process.
We suggest that you visit the service center again and submit your device for further processing. Rest assured, we will provide best-in-class services and the repair will be carried out by trained and certified Samsung engineers.
