Original topic:

Error

(Topic created on: 3 weeks ago)
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polokolo
Active Level 1
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Galaxy F

image

My phone is Samsung F23 5G. Ever since I have updated my device whenever I restart my phone I keep getting the above message. 

Samsung please do something about it. I have sent feedback several times but there this issue is still not solved.
2 Comments
Galaxy F
Try clearing the data and cache of One Ui Home 🔥
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cs_member10
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly change the Wallpaper and theme of the device. Advise you to choose wallpaper available in a ‘Featured’ section of the wallpaper setting.

● Navigation Path to Change Wallpaper: Long Touch at Home Screen > Wallpaper and Style > -Change Wallpaper > Apply Any Wallpaper in Featured Section.

● Navigation Path to Change Theme: Long Touch at Home Screen > Themes > Apply themes available at Galaxy Themes.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

 

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