Original topic:

Critical 3D Rendering & Asset Loading Bug after One UI 8.5 Update

(Topic created on: Monday)
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JEM42
Active Level 1
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Galaxy F
Following the recent One UI 8.5 update on my Galaxy F55 5G, I am experiencing severe GPU driver issues across multiple games. In Free Fire Max, characters are rendering ghost-like with broken transparency, backgrounds fail to load during Luck Royale/Rank up animations, and massive black voids/shadows appear on the login screen. I am facing the exact same rendering failures (x-ray glitches, missing ground meshes) in Minecraft simultaneously. Lowering graphics settings or clearing cache does not fix this. This is a system-level GPU rendering failure. Please check the attached system logs and screenshots



5 Comments
Galaxy F
Yea I saw that glitch once. After processing that animation once. Next one seems fine. Every new animation in game becomes like that.
cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

JEM42
Active Level 1
Galaxy F
I have already followed your instructions and submitted the error report with the system logs, video clips, and images on 16/06 at 8:27 PM.

Please check the logs associated with that report for a detailed analysis of the rendering and GPU driver issues I am experiencing.
mob-MALAYALI
Active Level 1
Galaxy F
Bro i got the same issue in free fir enow that i notice, this happens because our gpu isnt working, it puts all strain on cpu, i tested benchmarks the gpu stoped its job this update literally bricked out gpu🫤
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JEM42
Active Level 1
Galaxy F
@cs_member10 any update on this?
Is it going to motherboard issue?
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