Colouring issue

[Gourdipta]

My Galaxy f62 had a yellow and blue tint issue and complete absence of black colour and it shows brown instead of black and the white colour of my display got faded away and in the dim brightness level the display got hazy...

Please help me 🙏

[ѵօϲɑӀ4ӀօϲɑӀ]

Check your phone is test mode by pressing *#0*# if the issue is still visible there you have to get the display replaced. If it's under warranty it will be replaced for free if not you have to pay for it.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please follow the easy troubleshooting steps which might help to solve the issue.

Check the device in safe mode: Power off the device>Press and hold the Power key for one or two seconds to turn on the device>>When the Samsung logo appears, press and hold the Volume down key.

Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

To exit the safe mode, restart the device.

Update device software: Settings >> Software update >> Download and install>>Check for software update >> If Software update available>>Download>>Downloading updates>>Install now.
Note: Your phone will restart after the update is installed.

Reset the device:
Note: Kindly create a data backup of your device via smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Remember the google password before resetting the device because it is required during the initial setup.

If you do not remember then advise to reset (Forgot password) the google account.
For this; Open Gmail (https://accounts.google.com/servicelogin)>>Select forgot password>>Select "try another way" like mobile number, security question etc.>>Select Next>>Enter a new password>>Tap on Next.

Apps>settings> general management>reset (Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.)

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

[Ambadi_A]

I am also using Samsung Galaxy F62. I am facing a greenish tint, whenever I lower my brightness below 20%.... I believe my phone is running on the latest software (OneUi 5.1 june security patch).
If it is a software related issue, then i kindly request Samsung to roll out updates to fix this issue...

[Sunny2604]

Iam also facing the same issue after the update samsung can you please fix this