Original topic:

Charging problem

(Topic created on: Friday)
33 Views
kayav
Active Level 3
Options
Galaxy F
My phone is not charging with original charger i thought that the charger is damage but it is fine and charging other samsung device at super fast speed
But it is not even showing that the cable is connected to phone i have to charge my phone slow charging with a local charger
I guess it is a software glitch since july update please tell me if anyone facing this issue is f15 5g or any device or series
8 Comments
Kalpaesh
Active Level 2
Galaxy F
Mera bhi same problem tha f34 5g me .phone ko switch off karke use power botton or volume botton ko bich se 1saath dabake on karo.
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sudi_k
Active Level 1
Galaxy F
Is this working bro
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Kalpaesh
Active Level 2
Galaxy F
Mera to work kar gaya .trai karke dekho😊
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kayav
Active Level 3
Galaxy F
Volume button konsa up ya down wala ya dono or ye bhi bta do ki pehle phone ko switch off krna hai?
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Kalpaesh
Active Level 2
Galaxy F
Bich me 1 saath dabae
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kayav
Active Level 3
Galaxy F
Dono button? Mtlb power off button + volume up and down
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Kalpaesh
Active Level 2
Galaxy F
Pehle switch off karlo uske baad on karo tab volume botton ke bich me or pwoer botton 1 saath dabake rakhe
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Make sure to connect the charger to a working power socket.

*Check the main socket by connecting any other appliance.
*Check whether the connected device is working fine or not.

Check your charging cable and power adapter for any signs of damage, like breakage or bent prongs (3 pins of the adapter of the charger of your mobile device).
Note: We recommend using a genuine Samsung charger and charging cable that you receive with a Samsung device.

Remove the charging cable and reconnect with a mobile phone. If the mobile phone doesn’t charge then check with another charger (If available).
Note: Examine the charging port & charging cable to ensure there are no foreign objects blocking the charging cable.

In case the issue still occurs, please visit the service center for a physical inspection of your device with charger and charging cable. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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