Original topic:

Charging problem

(Topic created on: 06-20-2023 06:45 PM)
811 Views
RkAgrawal
Active Level 4
Options
Galaxy F
My c to c charge don't charge mt phone but charging my brother's redmi phone
9 Comments
Gombuzz55555
Active Level 3
Galaxy F
Same happened with me a month ago. I changed the port of the mobile. It costed around 1k.
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RkAgrawal
Active Level 4
Galaxy F
But my brother's charger can charge my phone
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Gombuzz55555
Active Level 3
Galaxy F
That can be possible. See if his charging pin is longer than yours. Also, see if his pin fits tighter compared to yours
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RkAgrawal
Active Level 4
Galaxy F
No both are same,and mine is samsung charger
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SKV-F235G
Expert Level 3
Galaxy F
It is bug in latest software update turn off fast charging this bug will be fix in next update
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RkAgrawal
Active Level 4
Galaxy F
It's not working
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SKV-F235G
Expert Level 3
Galaxy F
My f23 is charging after turning off fast charging
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Gombuzz55555
Active Level 3
Galaxy F
Then, find a samsung user from your friends. See if their charger can charge your phone (fast/slow). If not, then go to the nearest service center.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your charging-related issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

However, you can also visit bit.ly/3l9Cksp to know how to optimize mobile charging.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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