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03-13-2024 09:02 AM in
Galaxy F- Mark as New
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03-13-2024 09:57 AM in
Galaxy F''The video codec is currently being used by
other applications. Close any other active
video applications in Task Manager and try
again.''

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03-13-2024 05:01 PM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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03-17-2024 08:22 AM in
Galaxy F- Mark as New
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03-26-2024 11:54 PM in
Galaxy F