Original topic:

Camera issue

(Topic created on: 05-09-2024 10:44 PM)
1028 Views
littlejay123
Active Level 3
Options
Galaxy F
Whenever sometime I am opening camera and switch to "video Recording" or Video UHD recording then 
My camera get close and show

""""The video codec is currently being
used by other applications. Close any
other active video applications in Task"''"'

Meanwhile no such apps opened in task manager which are using camera 

What is this ????
Why this is happening?? Accurate reason 
What is solution 😞 😭.

My device Is Samsung Galaxy F23 5G
5 Comments
Rohit0595Kumar
Active Level 10
Galaxy F
Mine stuck while zooming and appears blur, again i readjust by zoom out ad in then it works also photo quality is compromised then earlier
0 Likes
-WeaponX-
Active Level 10
Galaxy F
It's a old bug just restart your phone 4 to 5 times it will normal
Ok
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

Galaxy F
Restart your phone ..
Hope 🤞 your problem should be solved.
0 Likes
Patidar2910
Beginner Level 2
Galaxy F
Simply switch off your device for 4-5 min then again restart. Now it would be fixed automatically..
0 Likes