Original topic:

Call problem

(Topic created on: 07-22-2024 08:29 AM)
519 Views
khushi7874
Active Level 1
Options
Galaxy F
My galaxy f34 5g calling problem 
Call automatically cut repiet call not possible after aeroplane mode
4G and 5G network same problem 
5 Comments
manojkkr
Active Level 1
Galaxy F
I m facing 5g same problem and also more flactuation in 5g due to this calling is not properly and data connectivity is alsso not proper
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arpitno1
Active Level 3
Galaxy F
Same issue
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Neerajjpr
Active Level 7
Galaxy F
Contact customer care number. Only they can solve problems related to software & settings (if there is solution). Don't waste time on Samsung Service Centres. They are appointed there to sell hardware and generate revenue for Samsung.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Also, kindly activate the VONR option on your device once. the VoNR (Voice Over 5G) feature is supported by your device, as of now it is only working with Jio Network, and Airtel / VI has not been implemented yet.

Kindly enable the setting by the below path:
Settings > Connection > Mobile Network > VoNR (Voice Over 5G)

Note: By default, this option will be off, so you have to on it manually. however, if still can't use kindly contact the network operator once, to make sure there is no issue from their end.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Neerajjpr
Active Level 7
Galaxy F
I m facing problem in call receiving from the day 1. If someone calls, I swipe green phone symbol but it doesn't move. When I contacted the salesman of Samsung who works in shop / showroom, he just checked the touch sensitivity of phone and said it is 100% working. Then I visited 2 service centres but they also couldn't solve this issue. Most of the service centres staff is untrained & novice. In the last , I contacted Samsung cudtcsre number, they solved this issue ( Temporarily) . Better to contact them.
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