Original topic:

Brightness issue on galaxy F14 5G

(Topic created on: a week ago)
3 Views
_Ashok_
Active Level 3
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Galaxy F
I'm using a Samsung F14 5G model and I'm experiencing a brightness issue. When I'm in direct sunlight, my phone's screen dims to the lowest level, making it hard to view anything. Even when I manually try to increase the brightness, it doesn't seem to work. Has anyone else had this problem? Can anyone please help me resolve this issue?

12 Comments
lokey123
Active Level 1
Galaxy F
I also have same problem they are not correcting this problem
Pikhe
Active Level 1
Galaxy F
Even after visiting service centre there's no solution even after their so called software update
cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung Customer Support!

As per yor concern we would like to inform you that what you are experiencing is not an issue, but rather a normal phenomenon of the device. If you continue to face any issues, please do not hesitate to report it on the Samsung Members

Path: Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support