Resolved! Solved

Original topic:

(BUG) Update to Samsung One UI Core Ver 5.0 / Android 13

(Topic created on: 12-24-2022 07:44 PM)
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JaiSriRam0230
Beginner Level 3
Options
Galaxy F

Hi
I have recently updated my Samsung Galaxy F22 (4GB/64GB) to One UI Core Ver 5.0 / Android 13 and I see that the Internal Storage is auto-ejected from the phone and I get a prompt from all apps like Samsung Photos, Samsung My Files, WhatsApp, Snapchat that there is no Internal Storage connected to the device and I also see from the Samsung Settings, under "Battery and device care" that "-1B is available out of 8GB" when my phone has a Storage of "64GB". Is anyone else also facing this trouble? Also I've realized that the phone became DEAD SLOW after the update. Please do provide me a solution to this stupid bug.

Thanks 

6 Comments
Galaxy F
See what's new in Samsung f23 5g android 13 https://youtu.be/dJt41T43YYM
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Solution
Anonymous
Not applicable
Galaxy F
Factory reset your device.
AmitRaiK
Active Level 3
Galaxy F
there is no such problem in my mobile
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Galaxy F
Try to unmount your SD card and re-insert it after rebooting your device.
Hope it helps.
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Drake_Saibot
Active Level 4
Galaxy F
Deselect 5g network.
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cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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