Original topic:

BLACK Screen problem

(Topic created on: 07-03-2023 10:29 AM)
559 Views
mrRakib01
Active Level 5
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Galaxy F
I'm using galaxy f62 since 3yesrs and I'm happy that some times my device getting too hot that you can fry eggs (just kidding).But since last update (1st June 2023 my device screen goes to black automatically and screen touch works but the screen is completely black I didn't see anything but I can hear touch sounds and then I press the volume down and power button to force restart and after restart everything is as normal that nothing is happen ,so how do I solve my blackscreen problem ???????
If anyone already faced this problem then please give me solution...
5 Comments
Zaro3
Beginner Level 3
Galaxy F
Iam also face same problem,I informed to samsung customer and also their service center about it. But no one accept this was an software issue 😕, they forced me to change the Display it cost Rs.7000. But it's totally samsung issue and one ui 5.1 issue. I think samsung will resolve our problem soon. Iam looking back for reund
shaahank
Beginner Level 3
Galaxy F
Yes, I am also facing same problem after update
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Ajay_das
Expert Level 2
Galaxy F
Same I'm Aslo paid 6900
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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