Original topic:

Awake Screen when notification comes

(Topic created on: 06-08-2021 12:37 PM)
101 Views
Chandrrsh27
Beginner Level 2
Options
Galaxy F
Dear samsung,
Have you ever tested your phone in the routine life of end users?

Kindly work on some common glitches...like my samsung phone does not awake if I have locked it and when notification comes.
There are accessibility issues in setting menu we have to search evry option what we have to find. Means details are messed in setting.

3 Comments
cs-member13
Expert Level 4
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
cs-member13
Expert Level 4
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Chandrrsh27
Beginner Level 2
Galaxy F
I think as a samsung customer support, you should reply with solution and not to suggest to write feedback another time...🙏
0 Likes