I am using aSamsung Galaxy F55 5G, and I am facing a serious issue. Whenever I restart my phone, it turns on normally, butwithin 1–2 minutes, it automatically resets itself and erases all data. This has already happened 2–3 times, and now I am afraid to restart my phone again due to the risk of losing my data.
Can anyone tell me what is the reason and what should I do?
I'm raising this issue again but I don't know how to fix this issue.
I got your point bhai, but this setting should affect my phone when I will 20 times wrong password, but in my case it is getting automatically reset after restarting the phone.
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and go to service center for check and resolves this issue. If you like please accept it's a as solution it's help to other users also,click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
