App crash and Random Reboot

[Debdip_Mandal]

Its not more than a week I've bought F235g. But its been very frequent that camera app freeze, crash and then after sometime it reboots automatically. And many time it reboots randomly without any reason. What is the problem?? Its a very disappointing from a brand like samsung

[somesh47]

Do you use sd card?

[Debdip_Mandal]

Yes

[somesh47]

Disconnect the sd card then observe the restart problem and please reply

[Debdip_Mandal]

Yeah. There is no problem if i don't use sd card. But what is the problem with sd card??
Can't i use sd card?

[somesh47]

I really don't know 😅. I found the solution here in Samsun community

[Afzal2]

Bro if its restarting go to the service centres May be its the problem with the board

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support