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02-22-2026 03:53 PM in
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02-23-2026 09:41 AM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As you are facing multiple issues with your device, we share the log file separately regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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03-06-2026 02:52 PM in
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