Original topic:

Addition of 5g to Prefer network type

(Topic created on: 12-27-2023 07:27 PM)
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Mickeysingha
Active Level 1
Options
Galaxy F
Dear Samsung team, 
My humble request to the developer team is that in the next one ui 6.1 update kindly add 5g Prefer network type in the setting so that the network does not switch at all. I personally face lots of issue with the network as it gradually shift to 4g network when i can still use 5g . I am currently using Galaxy F14 5g
Thanking you.
8 Comments
messi2005
Active Level 6
Galaxy F
there is vonr feature in your phone enable it
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Galaxy F
He is talking about preferred network mode as 5g and not vonr , also Vonr is for voice over 5g and will not help in stopping auto switch of network from 5g to 4g.
Mickeysingha
Active Level 1
Galaxy F
Though the availability of 5g network in our area i couldn't use as it switch back to 4g..
0 Likes
Galaxy F
If your network switches 5G to 4G when you got call then turn on VoNR given in settings.

If it switches without any reason then make sure you are in good 5G area.

If you are always in good 5G area then you have to set your network to 5G only mode, to perform this follow this link
https://r2.community.samsung.com/t5/Tech-Talk/How-to-get-5G-only-mode/td-p/13672122?src=ShareByUserC...


These methods only works with Jio network because this works on SA technology.
Mickeysingha
Active Level 1
Galaxy F
Samsung should really work on this issue in the next update...
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We have noted down the feedback. We are continuously working for making our products better and more efficient.

Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Mickeysingha
Active Level 1
Galaxy F
Dear Samsung customer support ,
I could not possibly use the 5g network it keep switching to 4g . I have also seen that other 5g device like Redmi 12 5g .. consist of prefer network type to 5g which is awesome ... I would request the developer to add these feature (Preferred network type -5g) in its next update...
Thanking you .
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