5g network issue

[Shiv7607]

I am buying samsung F34 5G on date 12.12.2023. I put my jio Sim to samsung phone but could not show 5G network other hand in my home another phone samsung Always show jio 5G network.I also mention 5G coverage available at my location.My first samsung experience very bad.Samsung plz resolve this.

[souvik22ff]

Software update de lo thick ho jayega

[Shiv7607]

I update my phone.Its update on android 14 and UI 6.But issue not resolved.

[sayeedAshrafi]

Ek kaam karo about phone me jao aur software information open karo aur service provider software info ka screenshot mujhe abhi bhejo. Help karunga ke aapko 5g aajae

[Gaganbeniwal]

To bhaii oppo ,vivo...le leta ab sim dikkt khud ko horhi badnam samsung ko kr rha....

[Shiv7607]

Hello Bhai 4 Jio Sim use Kar li hai.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device Kindly visit the given link to resolve your issue.

How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

Network optimization issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Narayanar]

I did it but it didn't help