5G issue

[adityaparmar122]

Mere Samsung f14 5G me jio 5g ki speed 1mbps bhi nhi aati din ke wakt.

Jabki raat me 1 baje ke baad 300mbps aati hai koi solution hai

[RedBullRussia]

Network congestion is very high during day time

[PraSnt15]

Exynos chipset problem

[Limitless524]

Nothing to do with exynos. I never encounter such problems using 5G on my A55, which even runs on exynos. What this person is likely facing is high network congestion during daytime like @RedBullRussia mentioned. Or possibly due to heavy rain which disrupts network connections altogether.

[adityaparmar122]

Kuch download karna ho to raat tak wait karna padta hai

[bhupender_in]

5g rhta h??? Mere pass 2 mint aata h jb kuch download kro to 4g ho jata h 😂😂

[adityaparmar122]

Haan rhta hai per net slow hi chalta hai din me

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check your mobile data: Settings>Connections>SIM card manager>Mobile data>Select the preferred SIM card from the drop-down.
Note: Preferred SIM should be inserted in SIM slot 1

● Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.

● Disable Mobile data limit: Settings>Connections>Data usage>Mobile data usage> Settings>Disable set data limit>Data limit disabled.

● Reset and set new APN: Settings>Connections> Mobile networks>Access Point Name>Menu (three dots) then tap on Reset to defaults> Reset.

● Set new APN: Settings>Connections> Mobile networks>Access Point Name>ADD> Name>Enter the Name> OK>APN>Enter the APN>Ok>Menu>Save.

● Reset network settings: Settings> General management> Reset> Reset network settings> Reset settings> Unlock your screen> Reset.

● Delete VPN Profile: Settings > Connections > VPN > Delete VPN Profile if available.
( You will see key icon in notification panel if VPN is activated).

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support