Original topic:

5G connection fluctuations

(Topic created on: 05-01-2024 05:13 PM)
236 Views
Silencor
Active Level 1
Options
Galaxy F
One thing that I've noticed after updating to Android 14 (OneUI 6) on my Galaxy F14 5G that is the problem with 5G connection. It doesn't remain stable like before. Even in good 5G coverage areas (I tested with other phones & F14 android 13 version) the connection flactuates too much. Which wasn't the problem before. The 5G logo remains non-bold maximum of the time and very rarely staying bold. Any way to fix it ?
6 Comments
ITS_RAJ
Active Level 4
Galaxy F
Wait for next update
0 Likes
cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Parekhmeet16
Active Level 4
Galaxy F
Jio or airtel ??
If you use airtel this problem is same here but because airtel use nsa for there 5g so we not accept better coverage so this is airtel problem
0 Likes
Galaxy F
I am facing same issue with Jio sim in my F14 5G whereas 5G is 5G+ in Redmi 12 5G and rock solid.
0 Likes
Sayan108
Active Level 1
Galaxy F
In my F14 it's always become 4G after a little bit of heating.
And no aeroplane mode , network reset can bring it back to 5G .
It' either restart or wait for the phone to cool down for 5G
joshihemang
Active Level 2
Galaxy F
5G network issue in samsung F14 5g.