Original topic:

restarting everytime

(Topic created on: 01-14-2021 07:57 PM)
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capee_yashan
Beginner Level 2
Options
Galaxy C

when i using  whatsapp  every time it get restart why ? Heating CPU or power problem

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3 Comments
bssunilreddy
Active Level 5
Galaxy C
there is an option in my m31s which restarts my phone at any given point of time in any day or all days of the week at any given time
just check this once
long press on playstore icon >app info>storage >clear cache and data >restart your device then try

Screenshot_20210114-203044_Device care.jpg

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Vrang
Active Level 8
Galaxy C
Probably you might have fixed a particular time to restart and forgot about it. Just check once
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Samsung_Support1
Moderator
Moderator
Options
Galaxy C

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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