imranAli1
Beginner Level 2
hi I am Samsung lover but now I am very very disappointed I have new c9 pro but screen flickering is started no salutation at all Samsung lover using other company mobiles
3 Comments
Tan98
Active Level 8
it's time to update the handset
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Anonymous
Not applicable
yeah
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cs-member13
Active Level 10

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and to resolve "display" issue kindly follow the given below steps:-


1. Adjust brightness of your device: Settings>Display>Adjust the brightness.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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