Original topic:

charge problem

(Topic created on: 05-31-2018 08:19 PM)
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sreeram1211
Active Level 2
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Galaxy C
my c9 is not charging normally
it's not charging even at normal rate
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2 Comments
harriya
Active Level 7
Galaxy C
Solution1:-uninstall (clear data first,then uninstall)and force stop(clear cache first then force stop) unused and unusual apps, clear caches, clear RAM, optimizing battery by putting apps sleep, force stop or disable unused useless preloaded apps...samsung apps,Microsoft apps and Google apps like chrome as it consumes more Ram and background data which results in heavy battery drain,,instead use browser, browser will take less Ram..(eg..via browser under 500KB)..clear or delete useless folder or duplicate folder in file manager... don't install apps from other stores and sites, it will cause your phone damage ..if you install these apps then uninstall it.....Solution2:- change your data cable...do all these things atleast once a day for best results....apne phone ko update maat karo jab aapka phone thik chal raha h to... update karne se phele 1 mahina ruko or dekho logo ke reviews update ke bare me agar thik hai to.... phir update karo...nonstop phone use karne se bhi problem aati hai isliye phone ko 2..3 din minimum use karo....jab phone istemal nahi karte ho(raat me) to flight mode on kiya karo.. sath hi sath speaker volume sabhi cheeze band kardo ..isse battery kharch nahi hogi...
admin_
Expert Level 5
Galaxy C
We apologize for the charging issue facing in the device. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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