Srisarthak
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06-24-2021 04:03 PM in
Galaxy C
I have samsung c9 pro model. Currently I have Android version 8, when can we expect a software update for it?
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06-24-2021 04:05 PM in
Galaxy C
C does is not supported anymore, so you won't get any updates at all.
Srisarthak
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06-24-2021 04:20 PM in
Galaxy C
Thanks Anik. It's really sad to know that updates are not available. It seems to be a strategic move from oem to force customer to buy new handset
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06-24-2021 06:01 PM (Last edited 06-24-2021 06:01 PM ) in
Galaxy C
Every brand, especially Android brands support phones for a limited time. C9 Pro was launched with Android 6 and received 2 updates, 7 and 8 as p3r the update policy. Samsung has changed this policy to 3 major updates for flagships and select A series devices which were launched in and after 2019.
ViHet
Active Level 4
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06-24-2021 04:45 PM in
Galaxy C
Disappointment but true you may not recieve any future update
Srisarthak
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06-24-2021 04:48 PM in
Galaxy C
Thanks for quick responses