Ravi3377
Beginner Level 2
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03-20-2018 08:54 PM in
Galaxy C
OTG CONNECTER not connecting
2 Comments

Anonymous
Not applicable
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03-20-2018 09:29 PM in
Galaxy C
due to failure in otg cable it's self even I face it too I am using a5 2017 I face it to this is because of case some times it may work sometime it may not don't worry it is due to fault of otg it self
admin_
Expert Level 5
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03-21-2018 06:11 PM in
Galaxy C
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
