I'm getting error message"camera failed to start" on launching camera

[Lorrikas]

recently my phone got hang on updating one of the Samsung apps. post which it took me to factory reset which I did on my anxiously. then I was facing issues with frp which I got resolved with the help of service center people. but then lately I noticed, camera isn't working. can someone help before I reach to service center people again

[bholakeshri1233]

send screenshot

[Lorrikas]

I just noticed... torch is partially blue like it's on n it too gives error msg

[Lorrikas]

can someone help... please

[admin_]

We do apologize for the inconvenience caused. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[arun878]

Navigate to Settings>> application manager>> then find and open camera then tap on clear data and cache....Try this if this is wotking or not