Original topic:

Bluetooth automatically getting switched off

(Topic created on: 10-20-2018 11:19 PM)
341 Views
abhishek1702
Active Level 3
Options
Galaxy C
Sometimes automatically Bluetooth gets switched off, and when i try to on it manually it won't start. I have to do a soft reboot every time this happens. This happened 4 times in last week. 

Please suggest me a solution or please remove this but with update.

Thanks

Ps i don't know how to attach any logs for this issue or you can give me step by step instructions for this particular issue.
Also i tried resetting the settings

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9 Comments
Awesom0123
Active Level 8
Galaxy C
Hope it fixes with an up date
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abhishek1702
Active Level 3
Galaxy C
does this thing happen to you too?
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Kartik211
Active Level 4
Galaxy C
Get its software update from nearby Samsung store
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abhishek1702
Active Level 3
Galaxy C
bro my phone is already updated to latest version
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admin_
Expert Level 5
Galaxy C
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Reset the device settings by navigating to Setting >> General Management >> Reset >> Reset Settings.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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jimmy3
Beginner Level 2
Galaxy C
bluetooth can't on
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abhishek1702
Active Level 3
Galaxy C
i got the solution finally , do the first step suggested by samsung admin, you are done by only that first step.
also you wont lose any data.
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jatinreddy
Active Level 5
Galaxy C

nice post

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abhishek1702
Active Level 3
Galaxy C
nice comment
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