wifi connection

[Vinu1579]

Facing lot of connection issue with wifi connectivity after the latest update in A 51

[Ehsank]

go to settings >general Management >reset>reset network >restart your device then observe

[Vinu1579]

I tried but the issue remains the same.

[Ehsank]

then u can try once

1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

[Vinu1579]

done...but issue persists

[Ehsank]

Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks>...)) and lets see

[Vinu1579]

ok

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve Wi-Fi issue kindly follow below given step:-

>>Forget the Network:-Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for contacting Samsung.

Warm Regards,
Samsung Customer Support