Original topic:

useless update degraded my phone

(Topic created on: 12-17-2023 02:47 PM)
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angrynow
Beginner Level 2
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Galaxy A
i recently upgraded ny phone and was not expectjng this. 
samsung updates are always really good and user friendky, they dont chanhe your previous settings or anything but this time the new UI 6 update has completly chnaged my phone settings.
The emojis have changed and they looks so bad, i had to redo all my setting and some of the best features are now weird.
it looked like they are trying to change their approach to a more ios approach but if we wanted an apple approach we would have gotten a apple phone not android, i hope they can fix this because the new update in my opinion is literally a degrade. 
The classy samsung look is gone, i icons are too big, samsung support has no solutions either
the emojis are ugly, the control pannel has chnaged and a lot more that has come with the new update is unsatisfactory, samsung please snap out of it and fix this.
2 Comments
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable feedback. We are continuously working to make our products better and more efficient. For bugs and issues kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Zishaan_
Active Level 1
Galaxy A
Did you find a way to switch to old emojis????...the new ones looks serious ugly
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