Original topic:

transfer files to linux PC not working on A22 5G - but working properly on Win PC

(Topic created on: 08-14-2022 08:45 PM)
443 Views
pmaug
Beginner Level 2
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Galaxy A

hello guys,

my new A22 5G is not visible as MTP place for the Fedora36 PC I have(no communication to device, err 150), whatever combination of access, while using USB-C samsung cable or similar.

Issue does not exist on regular A32 that I also use, Issue not exist for A22 & windows PC either (both ok).

My current analysis leads to probable USB driver issue on android 12/ samsung A22 5G.

Please confirm & provide sw update, this is rather restricting the usage, as one needs to go through a Win PC then my normal Linux PC...

1 Comment
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support