system UI not responding

[ganesh4141]

After the update on Galaxy a10 system UI not responding 

[Eldon]

when did u recive the update

[hedgehog]

pls specify problem
from what I think did u factory reset after update once????if not do it and clear cache and update phone

[ganesh4141]

when I am done update of android 10 later mobile not working properly and system UI not responding

[Raghavendra98]

Clear cache partition in System Recovery

[ganesh4141]

I am done factory reset but problem not solved

[Raghavendra98]

Do clear cache partition as well. Also, did it happen after update?

[hedgehog]

flash your phone via odin tool with firmware from sammobile.com maybe a glitch in OTA updates is still present

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve this issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.

Note :-To exit safe mode restart the device 

2) Check app cache: Settings>Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.
3) Remove third party application: Settings>Apps>Select the third-party application from Apps Eg. DU Recorder>Uninstall.

4) Reset the device(again) and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[wung]

My 📱 ui not responding