Original topic:

software update error

(Topic created on: 02-22-2021 08:28 PM)
3917 Views
Krishna0512
Active Level 2
Options
Galaxy A
When I hit the check for Software update button, it displays Network or server error. From last 5 days I am facing this. Unable to check if there is any new update. Any one has info in regards to this?
18 Comments
Ehsank
Expert Level 5
Galaxy A
last 5 days its strange🤔🤔
A71 has no new updates till data, but its an issue
are using mobile data or WiFi or you checked on both
0 Likes
Ehsank
Expert Level 5
Galaxy A
do one thing Reboot in a safemode and then try and check

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.
0 Likes
Krishna0512
Active Level 2
Galaxy A
ok, let me try this one. Thanks
Krishna0512
Active Level 2
Galaxy A
after reset and reboot I am able to check any new updates. Thanks @Eshank
0 Likes
Sharath21
Active Level 5
Galaxy A
I'm facing the same prob on my note 20 Ultra
0 Likes
RoyalTanvir
Active Level 6
Galaxy A
hey me too
0 Likes
帕里克
Expert Level 1
Galaxy A
yes i face it too in a51 after android 11 update.
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
yash2312
Beginner Level 2
Galaxy A
Software update error

"Software updated by an unauthorized way"
This message occurred when trying to update.... for Samsung Galaxy m30
0 Likes