cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

services

(Topic created on: 12-28-2020 10:04 PM)
105 Views
Tshipi
Beginner Level 2
Options
Galaxy A
Hi, my Galaxy A71 does not recognize the fast charger anymore. Has anyone ever encountered such? Any solutions in place already?
0 Likes

2 Solutions


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi  Tshipi 

 

please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

View solution in context

0 Likes
Solution
Masanza1
Active Level 8
Galaxy A
1. Head into your Settings >Device care.
2. Select battery.
3. Tap on.
4. Select settings.
5. Toggle on fast charging or fast wireless charging. If this solution helps you click on the 3dots to accept solution to help others

View solution in context

0 Likes
4 Comments
Kennyjax
Beginner Level 2
Galaxy A
I also have just encountered the same problem with my Samsung Galaxy A71. Please share us the solution.
0 Likes
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi  Tshipi 

 

please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

0 Likes
Tshipi
Beginner Level 2
Galaxy A
Hi Maps

I have tried that twice but with no luck.
0 Likes
Solution
Masanza1
Active Level 8
Galaxy A
1. Head into your Settings >Device care.
2. Select battery.
3. Tap on.
4. Select settings.
5. Toggle on fast charging or fast wireless charging. If this solution helps you click on the 3dots to accept solution to help others
0 Likes