screen of a14 5g keeps flickering white at least three times from time to time after the latest upda

[chintalp]

screen of a14 5g keeps flickering white at least three times from time to time after the latest update 6.0 march 21 2024 04/16

 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern about facing the display flickering issue on your device after the update, please follow the below troubleshooting steps:

To Adjust the brightness:
1: Navigate to the app's screen and tap on Settings.
2: Tap on Display.
3: Adjust the brightness.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support