Original topic:

"Mositure has been detected". Error on A8 plus after last security update..

(Topic created on: 09-09-2019 10:02 AM)
1504 Views
ankush515
Active Level 1
Options
Galaxy A
 It  is very worst..  New security update on A8 plus is causing so many problems . I have 2 Samsung Galaxy A8 llus devices.. From yesterday, It is showing on my  both A8 plus devices that "Moisture has been detected in your charger USB port make sure it is dry before charging your phone". 
Unable to charge it frone last day..
Phone are not touched by wet hands or with any other mosture exposure .. If there would be any problem in single device then i could consider it normal, But its happening in both device at same time... 

IT is 6Gb ram waterproof device .. and i m unable to use it properly ..hight of disappointment... 

Make it okay or take it back.. and give me my money...

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10 Comments
kksanand79
Beginner Level 2
Galaxy A
In all new Samsung mobile this problem is occurred.Samsung is getting worst day by day. U need to visit near service centre they will change your charging kit.
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Tan98
Active Level 9
Galaxy A
me too faced the same problem with my C7 pro. but after last update that was solved. don't worry it's a software issue
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nikku8330
Active Level 5
Galaxy A
service center par ja kar update karwao nahi aayegi fir problem
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nikku8330
Active Level 5
Galaxy A
normal update hi karwana data delete wala nahi
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hadu777
Active Level 5
Galaxy A
bro just look in your data cable its not a problem its nice thing bro
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xdgone
Active Level 10
Galaxy A
power off the device

now hold power bottom and volume down and plug in the charger at same time , let the screen flash once. wait for few seconds than release the volume key ..

now let it charged few perchantage than power on the device

moisture can be caused by mix of humility amd temperature, it does not matter whether its water proof or not
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ankush515
Active Level 1
Galaxy A
ok lets trY
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ankush515
Active Level 1
Galaxy A
@xdgone by doing this... phone goes on safe mode and starts charging ... but when i return back to normal mode.. it continues with same problems...anD if it so sensitive to atmospheric humidity tyen how could it be survived in rainy season or in costal areas..

i think its not worthy..
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SHANTY
Active Level 3
Galaxy A
Facebook app is crashing everytime i click on the Facebook notifications and Inshorts News app is also not opening properly from the notification panel...the news displayed in the notification does not open....instead another news is opened....it's annoying....is there a fix for this issue???? plz suggest
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