Original topic:

please check that the front camera of a50 is showing 25 mega pixel or not..

(Topic created on: 05-27-2020 10:22 PM)
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somdip28
Active Level 3
Options
Galaxy A
Guys please check that the front camera of a50 is showing highest 25 mega pixel  or not . If it is showing that the result highest resolution is 16 mega pixel then please report it to samsung. They do not know the problem yet...
11 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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somdip28
Active Level 3
Galaxy A
I have done everything and make a report but nothing is fixing the problem..
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