Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Also clear catche and clear data of this app and reset camera settings also reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset. Clear camera application data: Apps>Camera>Storage>Clear Data Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
You can reset your device by following the steps. 1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
