Understood, since you've already *reset* both devices and still facing:
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📱 *Samsung A06 5G – System UI Error / Force Close* Try the following steps:
1️⃣ *Wipe Cache Partition* *(won't delete data)* - Power off > Hold Volume Up + Power > Release when logo shows - Navigate to *Wipe Cache Partition* > Confirm - Reboot device
2️⃣ *Safe Mode Check* - Long press Power button > Tap & hold “Power Off” > Select *Safe Mode* - Check if issues persist. If not, a 3rd-party app is causing the issue.
3️⃣ *Update Apps & System* - Check *Play Store > My apps* — update all - *Settings > Software Update* — update device
1️⃣ *Thermal Monitoring (Samsung Members):* - *Samsung Members > Support > Diagnostics > Thermal Sensor* See how much the phone is heating up. If it's 40°C+, it's abnormally hot.
2️⃣ *Battery Usage Analysis:* - *Settings > Battery & Device Care > Battery > Usage since last full charge* See which apps are consuming more battery. *Force Stop* or *Uninstall* unnecessary apps.
3️⃣ *Turn Off 5G (for now):* - *Settings > Connections > Mobile Networks > Network Mode > LTE/3G/2G* 5G often heats up the phone, especially in weak signals.
4️⃣ *One UI Optimization Delay:* Some midrange devices may take up to 7-10 days to optimize after One UI 6/6.1 update. - AI & system learning works in the background, so some heat and lag are normal at first.
5️⃣ *Try "Galaxy Labs" or "Thermal Guardian":* - *Samsung Members App > One UI Labs / Galaxy Labs* Installing Thermal Guardian can help control the heat.
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⚠️ If it still doesn't work: ➡️ *Samsung Members > Support > Error Report* > Select “Device Heating” and send a report 👏
As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
