Original topic:

network issue

(Topic created on: 09-07-2025 01:28 PM)
206 Views
rehma_9
Active Level 5
Options
Galaxy A
samsung A16 5g me airtel ka unlimited 5g nhi chlta stable nhi rhta kya ye software issue he ya mere pas f15 tha usme chlta tha yehi sim thi....please meri help kro koi sir/madam
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8 Comments
SuMiT12301
Active Level 10
Galaxy A
- First solution: It depends upon your data package plan. Some package plans do not provide unlimited 5G and you can observe it through the 5G symbol where if it is transparent, it is limited and if it is opaque, then it is unlimited.

- Second solution: You can visit the settings and select 5G preference from there if you haven't done it before. The problem will be solved.

- Third solution: 5G connectivity depends upon your area as well.

- Final solution: If none of the above work, get in touch with your network provider.
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rehma_9
Active Level 5
Galaxy A
pack lga he 379 ka extra booster bhi h mere room m nhi chlta baki bahr chlta he
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Galaxy A
If you want 5G Unlimited Internet Speed port to Jio True5G immediately
rehma_9
Active Level 5
Galaxy A
jio 5g ka singnal nhi ata proper idr
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Galaxy A
Then visit on Monday near by Simcard authorized Store & solve Your network problem
rehma_9
Active Level 5
Galaxy A
thanku sir ❤
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Galaxy A
Welcome
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern and would like to assist you in resolving your issue.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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