Original topic:

lockscreen and wallpaper are not rich and bright in dark mode

(Topic created on: 08-23-2020 01:23 PM)
1063 Views
Harish457
Beginner Level 2
Options
Galaxy A
I've a problem with my lock screen and wallpapers pictures. When I set a pic from my gallery as my wallpaper/lockscreen the richness of my image os getting lost. This is only happening for the images in my gallery and not when I download some random images online. Everything seems to be good when I turnoff dark mode. Did anyone else face this issue?
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7 Comments
Ehsank
Expert Level 5
Galaxy A
so turned of dark mode
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Harish457
Beginner Level 2
Galaxy A
Ofcourse, I did. Just checking if anyone else is facing the same issue
Infinite88
Active Level 1
Galaxy A

Not sure if it's because of that, but I boosted the picture brightness in Gallery, yet when I view it as my wallpaper it looks dimmer. This is really frustrating. 

Updated: Yup, it was definitely dimmed by dark mode, even though I never asked for that.

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Infinite88
Active Level 1
Galaxy A

This is pathetic.  I shouldn't need to turn dark mode off just to view pictures. Dark mode isn't supposed to affect pictures, only wep page and app backgrounds.

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Vicky_A52
Expert Level 5
Galaxy A
dark mode off it brother and u see the difference
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Infinite88
Active Level 1
Galaxy A

Don't know if this matters to you anymore, but it may to others.

I found out that you are now able to go into settings, search for "dark mode," select "apply dark mode to wallpaper" from under the "Wallpaper and style" result. Then toggle "Apply Dark Mode to wallpaper" to off (this seems to be toggled On by default).

 

...Now my phone finally looks the way it was supposed to to begin with! Thanks, Samsung, for making this more of a hassle than it should be (it shouldn't be on by default, and I shouldn't need to search for it).

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