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08-23-2020 01:23 PM in
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08-23-2020 01:54 PM in
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08-24-2020 01:16 PM in
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03-23-2023 09:44 PM (Last edited 03-23-2023 10:18 PM ) in
Galaxy ANot sure if it's because of that, but I boosted the picture brightness in Gallery, yet when I view it as my wallpaper it looks dimmer. This is really frustrating.
Updated: Yup, it was definitely dimmed by dark mode, even though I never asked for that.
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03-23-2023 09:42 PM in
Galaxy AThis is pathetic. I shouldn't need to turn dark mode off just to view pictures. Dark mode isn't supposed to affect pictures, only wep page and app backgrounds.
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08-23-2020 02:22 PM in
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08-25-2020 05:44 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To resolve the issue kindly follow the given below steps:-
1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-23-2023 10:17 PM in
Galaxy ADon't know if this matters to you anymore, but it may to others.
I found out that you are now able to go into settings, search for "dark mode," select "apply dark mode to wallpaper" from under the "Wallpaper and style" result. Then toggle "Apply Dark Mode to wallpaper" to off (this seems to be toggled On by default).
...Now my phone finally looks the way it was supposed to to begin with! Thanks, Samsung, for making this more of a hassle than it should be (it shouldn't be on by default, and I shouldn't need to search for it).
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