Original topic:

live focus not working properly

(Topic created on: 06-01-2018 09:30 PM)
249 Views
sanjayrocking79
Active Level 4
Options
Galaxy A
live focus not working properly in A8 plus
I purchased it on 17th April
background blur and focus on face doesn't work
and instead of background blur sometimes face gets blur
and sometimes background doesn't get blur
5 Comments
Deepak29
Active Level 7
Galaxy A
HAHAHAHAHAHAHHAHA THAT'S THE SAMSUNG DEVICE
0 Likes
yeshnani
Active Level 4
Galaxy A
whch device u use?
0 Likes
Deepak29
Active Level 7
Galaxy A
J7 PRIME
0 Likes
ahasan
Active Level 6
Galaxy A
shamesung.......shame....
0 Likes
admin_
Expert Level 5
Galaxy A
We realy apologize for the issue you are facing while using live focus mode. We recommend you to follow some steps to resolve the issue:

- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Reset the Camera (From the Camera Setting).
- Tap on the screen to focus the face or object and adjust the blur of the image.
- Software update via FOTA, Kies or SMART Tool.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes