then wait until lock down and show it to service centre so that they can flash firm it.....you have to take backup in smartswitch or else your data will be lost
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Active Level 3
I know bro. but we can fix it through any update through Samsung . then no data will lost and no need to wait until lockdown
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Active Level 3
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Active Level 3

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly ensure that the auto-restart option is turned off. Perform the following steps to turn off the auto-restart issue:
Settings > General management > Reset > Auto Restart > To set the time of the restart, touch Time > Set the desired time and then touch DONE > To set the day of the reset, touch Day > Select the desired day of the week (For this example, select Every Friday).

 

To improve device performance:
1) Check space availability: Settings > Device Care >Storage. (Minimum 20% internal memory free)

2) Clear app cache through Device care: Settings > Device care > Storage > Clean now.

For more steps kindly visit the link given below:
https://www.samsung.com/in/support/mobile-devices/samsung-phone-optimise-clean-storage-and-memory/

 

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes): Samsung Members App > Feedback > Error Report > Attach log file.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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