Original topic:

internet problem

(Topic created on: 05-10-2020 08:13 PM)
561 Views
professorb
Active Level 3
Options
Galaxy A
I have Samsung a20....incoming  call coming  suddenly  internet  will cut...what is the problem...
8 Comments
Š
Expert Level 5
Galaxy A
VoLte?
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smilysahul
Expert Level 1
Galaxy A
turn on volte and data roaming. I have a20. after turning on this my internet is working during calls also but with some lower speed. for me it works when these features are turned off also. so check your SIM. I am using Airtel prepaid
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smilysahul
Expert Level 1
Galaxy A
if you think this is correct solution then you can accept my solution and can start following me 👍👍👍
professorb
Active Level 3
Galaxy A
already on...u see this pic bro..but now onwards this problem what can I do
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Ehsank
Expert Level 5
Galaxy A
go to mobile networks and enable this oprion see attached
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Ashwin98
Active Level 8
Galaxy A
Bro which network are you using currently?
For Vodafone we can't expect internet during call since there's no VoLte...
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professorb
Active Level 3
Galaxy A
bro now it's ok brooo thk u broos
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Thank you so much for contacting us. As mentioned below, we hope that the issue is resolved. In case the issue still persist, we would request you to follow the below mentioned path in order to provide you better assistance:

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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